‍Migrate the whole Tutor Signup process onto Web

It's a reasonable change since the tutor signup completion rate is much higher on Web. From the research findings provided by the research team, this is mostly due to the fact that tutors applicants have to upload multiple documents and transcripts, these documents are usually stored in their laptops. Also they are required to take a test, in order to pass the test, they first have to read a 30 pages PDF documents, it's much easier to read it on the laptop.

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Ask first, pay later

Students won't pay unless they have a good experience with the app, it has no reasons to ask students to pay for premium on an empty state, especially for first time students. Instead, we can be more inviting on empty state, we can encourage them to ask questions they have found when studying.

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Setup expectation

We could provide a brief walkthrough before signup to setup an expectation of what they are able to do in this app. Besides the main feature, "Ask Question", there are many other feature in the product, such as video, practices. We can use this opportunity to promote our other offerings to the users.